Gleap
AI-powered chat widget combining customer feedback, bug reporting, and support chatbots.
AI ChatbotsFreemium · Free
Gleap is an AI-powered customer feedback and support platform combining bug reporting, chat support, and user feedback tools. It allows businesses to collect feedback, screenshots, and session data while offering AI-assisted chatbot support. The tool targets product and support teams managing user feedback and in-app support together.
Pros
- +Combines bug reporting, feedback, and chat support in one tool
- +Captures screenshots and session data for context-rich feedback
- +AI-assisted chatbot support reduces manual response effort
Cons
- –Broader feedback scope may be more than teams needing simple chat support
- –Full value requires consistent use across feedback collection workflows
Best for
Common use-cases
- • Collecting user feedback and bug reports with context
- • Providing AI-assisted in-app chat support
- • Managing product feedback alongside customer support
Integrations
SlackJiraGitHub
Alternatives to Gleap
See all Gleap alternatives →Gleap FAQ
- How much does Gleap cost?
- Gleap uses freemium pricing, starting from Free. Check Gleap's site for current plans.
- What are the best Gleap alternatives?
- Top alternatives include Google Gemini, AI21 Labs, AlphaChat. See the full list of Gleap alternatives for a ranked comparison.