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Gleap

AI-powered chat widget combining customer feedback, bug reporting, and support chatbots.

AI ChatbotsFreemium · Free

Gleap is an AI-powered customer feedback and support platform combining bug reporting, chat support, and user feedback tools. It allows businesses to collect feedback, screenshots, and session data while offering AI-assisted chatbot support. The tool targets product and support teams managing user feedback and in-app support together.

Pros

  • +Combines bug reporting, feedback, and chat support in one tool
  • +Captures screenshots and session data for context-rich feedback
  • +AI-assisted chatbot support reduces manual response effort

Cons

  • Broader feedback scope may be more than teams needing simple chat support
  • Full value requires consistent use across feedback collection workflows

Best for

Common use-cases

  • Collecting user feedback and bug reports with context
  • Providing AI-assisted in-app chat support
  • Managing product feedback alongside customer support

Integrations

SlackJiraGitHub

Alternatives to Gleap

See all Gleap alternatives →

Gleap FAQ

How much does Gleap cost?
Gleap uses freemium pricing, starting from Free. Check Gleap's site for current plans.
What are the best Gleap alternatives?
Top alternatives include Google Gemini, AI21 Labs, AlphaChat. See the full list of Gleap alternatives for a ranked comparison.

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