How much does Crisp cost?

Crisp uses freemium pricing, starting from Free + paid plans. Check Crisp's site for current plans.

What are the best Crisp alternatives?

Top alternatives include Ada, Aisera, Aivo. See the full list of Crisp alternatives for a ranked comparison.

Crisp

Shared inbox and AI chatbot for support.

AI Customer SupportFreemium · Free + paid plans

Crisp is a shared team inbox and live chat platform with an integrated AI chatbot that can answer common customer questions automatically before handing off to a human agent.

Pros

+Combines shared inbox, live chat, and AI chatbot
+Affordable pricing for small businesses
+Multichannel support including email and chat widget
+Easy chatbot setup without heavy technical work

Cons

–AI chatbot less advanced than enterprise-grade competitors
–Some advanced features need higher-tier plan
–Best suited to small/mid-size support teams

Best for

Customer Support Small Business Owners Founders

Common use-cases

• automating common customer support questions
• managing a shared team support inbox
• adding live chat with AI backup to a website
• handling multichannel customer messages

Integrations

ShopifyWordPressSlack

Alternatives to Crisp

See all Crisp alternatives →

Ada

AI customer service automation platform.

AI Customer SupportPaid · Custom

Crisp vs Ada →

Aisera

Enterprise AI service platform for automating IT and customer support workflows.

AI Customer SupportPaid · Custom pricing

Crisp vs Aisera →

Aivo

AI conversational platform for automating customer service across chat and voice.