Best AI Customer Support Tools
Automate support with AI chat agents and helpdesk copilots. Compare 77 ai customer support tools by pricing, pros and cons, and the best use-case for each.
Ada
AI customer service automation platform.
Aisera
Enterprise AI service platform for automating IT and customer support workflows.
Aivo
AI conversational platform for automating customer service across chat and voice.
Amazon Connect
AWS-native cloud contact center with Lex and Q AI voice automation.
Asksuite
Award-winning AI hotel chatbot for direct booking conversion and guest messaging.
Assembled
AI-powered workforce management and forecasting platform for support teams.
Capacity
AI support automation platform that answers questions and automates workflows.
Chatbase
No-code platform for building custom AI chatbots trained on your own content.
Comm100
AI-powered customer service platform for retail, finance, education, and healthcare teams.
Crescendo.ai
All-in-one AI customer support platform with chatbots, voice, SMS, and email autoresponders.
Cresta
AI platform that coaches and assists contact-center agents in real time.
Crisp
Shared inbox and AI chatbot for support.
Docuyond
Self-learning AI chatbot for FAQ automation with human escalation built in.
eDesk
AI-powered helpdesk built for e-commerce and marketplace customer support.
eesel AI
AI automation layer that adds smart replies on top of existing helpdesk tools.
eGain
AI knowledge and customer-engagement platform for enterprise support teams.
EliseAI
Conversational AI automating leasing, maintenance, and patient communication for housing and healthcare.
Engaige
AI customer service agent for fast-growing Shopify DTC brands.
Experro
Generative AI in-store associate guiding shoppers from discovery to checkout.
Fin
Intercom's AI agent that resolves customer tickets with per-resolution pricing.
Fini
Enterprise AI support agent platform built for high-accuracy ticket resolution.
Five9
Contact center platform with Genius AI for high-volume outbound and predictive dialing.
Forethought
AI for support ticket resolution and triage.
Freshdesk
Helpdesk software with built-in AI ticket triage, summaries, and agent assist.
Freshdesk Freddy AI
AI copilot built into Freshdesk for automating customer support responses.
Genesys Cloud CX
Omnichannel contact center platform with AI Experience orchestration at scale.
Gladly
AI customer service platform organized around people rather than tickets.
Glia
Unified digital interaction platform bringing AI automation to banks and credit unions.
Google Cloud CCAI
Contact center AI built on Dialogflow for Google Cloud-standardized organizations.
Gorgias
AI helpdesk built for e-commerce.
Haptik
Enterprise conversational AI platform with certification depth for regulated industries.
Help Scout AI
AI features in Help Scout for drafting replies and summarizing support tickets.
Helply
AI-native B2B support platform that loads full account context into every chat.
HiJiffy
AI hotel chatbot handling reservations, amenities, and guest requests across channels.
Intercom Fin
AI agent that resolves customer support automatically.
Kapture
AI-powered customer experience platform for support automation at scale.
Kapture CX
Enterprise AI customer-support platform for omnichannel ticketing at scale.
Kasisto
Banking-domain conversational AI platform for digital customer engagement.
Kenyt.AI
AI chatbot platform automating insurance policy inquiries and claims processing.
Khoros
Customer engagement platform with AI-assisted support and community tools.
Kustomer
AI-powered CRM platform for customer service with automated ticket routing.
Leaping AI
AI agent platform handling both voice and text conversations in one system.
Leena AI
Employee experience platform automating HR, IT, and finance helpdesk requests.
LivePerson
Conversational AI platform for automating customer engagement at scale.
Lorikeet
AI voice and omnichannel support agent running on a unified workflow engine for chat, email, and calls.
Maven AGI
AI customer support platform that resolves tickets autonomously across channels.
Minami
AI support agent for online retailers that edits orders and files courier claims.
Myma AI
GPT-4o-powered hospitality assistant handling guest messaging across WhatsApp, web, and OTAs.
Netomi
Enterprise AI agent platform for resolving customer service issues autonomously.
NICE Cognigy
Agentic AI contact-center platform recognized as a leader in Forrester and Gartner.
NICE CXone
Contact center platform with Enlighten AI for regulated, compliance-heavy industries.
Nurix
Ultra-low-latency AI voice agents for phone-based customer support.
Observe.AI
AI platform for post-call quality assurance and contact center agent coaching.
PolyAI
Voice AI platform for large contact centers in banking, healthcare, and retail.
ProProfs Chat
Live chat and chatbot tool with AI-assisted responses for customer support.
Pylon
B2B support platform combining omnichannel help desk with AI resolution agents.
Rasa
Open-source conversational AI framework for sovereign, enterprise voice deployment.
Risotto
AI-native HR help desk built for Slack that auto-resolves employee tickets.
Robylon AI
AI customer-support platform built for niche, industry-specific resolution workflows.
ServiceNow Virtual Agent
AI agent on the Now Platform that triggers cross-department workflows from chat.
Sierra AI
Autonomous AI agents for customer service built to pursue specific outcomes.
Sonant
Voice AI receptionist built exclusively for property and casualty insurance agencies.
Talkdesk
Cloud contact center platform with Copilot AI for fast mid-market deployment.
Thunai
Security-conscious omnichannel AI chatbot platform for mid-market insurers.
Tidio
Affordable AI chatbot and live-chat helpdesk for small businesses.
Tidio Lyro
AI customer service bot for small businesses.
Twig
AI customer-support platform focused on autonomous, accurate ticket resolution.
Ultimate
AI customer service automation platform that resolves tickets across channels.
Unthread
AI agent platform for internal IT, HR, and ops support built natively for Slack.
Verint
AI-powered customer engagement and contact-center analytics platform.
Viqal
AI concierge platform automating guest requests and upsells for hotels.
Wonderchat
AI chatbot builder that trains a support bot directly from a website's content.
Yuma AI
AI customer support assistant built for e-commerce help desks.
Zeeg
AI voice agent that answers, qualifies, and books appointments after hours.
Zendesk
Customer service platform with AI agents for ticketing, SLAs, and live chat.
Zendesk AI
AI agents and copilots for customer service.
Zowie
AI customer agent platform for insurance with full-resolution claims automation.
Want a personalized pick from these?
Run the AI matcherAI Customer Support FAQ
- What is the best ai customer support tool?
- Ada is a top pick in our AI Customer Support ranking (Paid, from Custom). The best choice depends on your task — run the matcher to get a ranked shortlist.
- How many ai customer support tools does StackPilot list?
- We currently list 77 ai customer support tools, each with pricing, pros, cons, and use-cases.